I am really happy with the Verisure system provided by Mac and his team at Alarms Are Us. They are very knowledgeable and really took the time to understand our requirements and put together an appropriate package that was just right for us. We have had a couple of false alarms go off and the Verisure customer service team are super quick to call and check in to ensure all is ok. I've not had to wait for more than a minute before they call. This is in stark contrast to other companies such as ADT who will only call you back 1-2 hours later ... which is not very helpful! I have no hesitation in recommending Alarms Are Us to provide you with a first class security system for your home or office.
Great product and very easy to operate. Thank you Daniel Osterley for such a quick response and installation - via Trustpilot
Mac and the team were super efficient in getting the alarm organised and caused minimum disruption on installation. The small teething problems were dealt with quickly. Customer service was top notch. Makes a huge difference in having a real person to speak to. - via Trustpilot
Mac was very friendly and extremely helpful in getting us a new alarm system. Prices were competitive and we had our new alarm fitted within 24 hours. The product is great. Terence - via Bark
Alarms Are Us recently installed our security system. We are very impressed with pre and post sales service. They are highly professional and helpful in advising various security related options. Mac has been great by ensuring that we are receiving a proper after sale service as we required a few alterations to the alarm set up due the refurbishment of our house. - Via Trustpilot
“I’ve just got my new Verisure Home alarm system fitted and I’m beyond thrilled with it. I’d highly recommend it, thank you Daniel!”
“Great service, simple to use, and so much more than an alarm.”
“We are so happy with our Verisure alarm. Daniel was a pleasure to deal with. I would highly recommend him.”
“I have never been more relaxed when going out than now. Daniel was very easy to deal with and always gets back to you immediately, unlike most people these days. Highly recommended.”
“I did plenty of research before deciding which company to go for. I was astonished by the low ratings of some of the major players on Trustpilot, and therefore chose Alarms Are Us for their first-class Verisure alarm and high-spec CCTV solution. The salesperson who visited was obviously very experienced and knew exactly what he was talking about. Both systems were installed within the week. No mess, no hassle, and no problems. I would highly recommend Alarms Are Us for anybody considering security for their home or business.”
“The company is reasonably priced over the three year contract compared to all others that I have reviewed. It comes with a lot more value, with the smart functions and ability to check our children have got home from school, and that my mom is okay when she is home alone.”
“I cannot begin to describe how great it was working with such a professional company. From first contact to installation it all went so seamlessly, without any hiccups or excuses. I have now had multiple alarms installed in our business premises, and each time is as good as the first. You would be crazy to go anywhere else.”
“I’ve just switched from my ADT alarm to a Verisure system. I’m very happy, and it’s far superior in all aspects. Contact Alarms Are Us for more details.”
“We dealt with Alarms Are Us, local security partner for Verisure. Mac was super knowledgeable about the system as well as other solutions on the market and being able to explain the pros and cons for each. Silviu the engineer was extremely efficient compared to the guy who installed our previous system. Silviu was tidy, fast, and thorough at explaining how to use the system for both my wife and daughter. The previous company’s engineer left equipment in our hallway outside the toilet door which my wife fell over. We also had call for help on how to install the system several times and thinking he was new we let it go, until he left and we asked and he had been with his company for over 10 years? We took advantage of the 14 day cooling off period with Verisure to run both our systems in tandem and compare. It’s amazing they are that confident that they will install and then give you 14 days to confirm what they told is all true. Verisure called me within seconds of activation and were also able to tell me that my cat had set off the alarm and in which room. We had forgotten to close our living room door to prevent the cats from setting off the alarm. On our way home to remedy the situation, we had another call from Verisure and again a human spoke to us and reassured us there was nothing to be concerned about as the system was reactivated after the last trigger and it was the cat again. Our current provider took 90 minutes to respond to an activation of our system and then called our home number through an automated system and asked me to select option 1 if I wanted to acknowledge and investigate my own alarm. An expensive phone call as we pay in the region of £30 a month just so we can respond to our own alarm. It’s pointless because if I was a burglar and answered the phone, I would have been able to disable any further action by pressing 1 and no other code would be needed. This isn’t very secure from a company that's been around for over 50 years! After looking at our options we decided to cancel our service with our current provider. Thank you Verisure for the great service thus far. We also love the ability to be able to check on our babysitters, cats, and others via the HD camera. We’re also able to listen in and speak to them via the camera. Thank you Alarms Are Us”
To learn more about our burglar alarms, contact us, in Stanmore, London.